ABOUT US

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We have manufactured anatomical insoles and slippers since 1990.

We are based in Spain, the perfect place to get a degree in relaxation and comfort.

So our product is the best combination of a podiatric design and the spirit of chill out.

LEGAL MENTIONS

 

Twinnits is a company active in the field of the Internet sales and offers its customers house shoes for adults.

Twinnits is registered in the European Union Intellectual property office.

Twinnits reserves the right to modify the nature of the articles offered on the site at any time and to amend these terms without notice.

The Terms and Conditions in force at the time of the order apply to that given order.

 

TERMS OF ACCESS

All access to and use of this Web site is governed by these terms. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.

 

DISCLAIMER

ALL MATERIALS POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. WWW.TWINNITS.COM DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WWW.TWINNITS.COM DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WWW.TWINNITS.COM DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

 

TRADEMARKS

This web site contains a trademark that is the property of the company TECHNOFOOTBED S. L. All rights in the intellectual property contained in this Web site including copyright and trademark are reserved. Access to this web site does not constitute a right to copy or use any of the intellectual property of TWINNITS. Any use without prior agreement is prohibited.

 

TERMS OF SALE

Only persons of at least 18 years of age and accountable may place an order. For customers under 18 years of age and not accountable, a signature of the legal representative is necessary. Persons under guardianship or curatorship must require the consent of their guardian, curator or the tutelary authority.

If the information filled out by the customer upon placement of the order is incorrect, the seller cannot be held responsible for not being able to deliver the product.

Twinnits reserves the right to withdraw from the sales contract in cases of print or wording or calculation mistakes on the website

 

ORDER PLACEMENT

The order is confirmed by the acceptance of the price by the client. The offers are valid as long as stock lasts.

Any purchase order signed electronically by clicking "I confirm my order" is an irrevocable acceptance and implies the obligation to pay the full amount. The original invoice does not come with the goods, it is sent by e-mail to the Customer.

If we cannot accept the offer or should certain products in an order not be available, then you will be informed immediately.

 

PRICES

All prices are indicated in gross amounts, including VAT, in Euros. Twinnits reserves the right to change prices without notice and at any time and particularly during special offers, promotions or any other marketing promotions.

Shipping costs are includeded in the price for Europe. For the rest of the world  to be covered by the client and are itemized in an invoice.

The payment is made in advance. No order will be validated and sent to the client, as long as Twinnits has not received confirmation of payment of the full amount of the order. Promotions and customer discounts are valid only until further notice.

 

PAYMENT METHODS

Two payment methods are available for the client on www.twinnnits.com: credit cards and Paypal.

PayPal automatically encrypts confidential data between your computer and the PayPal system with a length of encryption key of 128 bits (the highest currently available on the market) and the Secure Sockets Layer (SSL) Protocol. This data can not be detected, intercepted or used by third parties. It is not stored on our computer systems. PayPal is a technical provider is not responsible for any claims relevant to the orders. For more information about Paypal you can log on www.paypal.com.

 

 

 

 

 

SHIPPING

 

The following delivery times are estimated without obligation for the regions listed below (working days Monday–Friday):

Spain : 2-7 days

Rest of Europe: 4-8 days

Rest of the World: 10-12 days

A longer period shall apply if the order is placed during the weekend or a holiday.

Delivery and service delays due to acts of God are not the responsibility of Twinnits. Such events give Twinnits the right to delay a delivery for the period of disruption and an appropriate restarting period or to withdraw entirely or in part from non completed parts of orders. Acts of God include strikes, natural disasters, war, blockades, import and export restrictions and other national interventions. 

In the case of effects of acts of God which will cause a delay of a delivery, we will of course inform the customer without delay.

 

SHIPPING COSTS

 

Shipments to countries of the European Union are included in the item price. 

Shipments to the rest of the world cost 30€(37$).

Any taxes and duties of each country should be paid by the client. Do not hold us responsible for these fees and tariffs, only shipping

 

EUROPE RETURN, EXCHANGE AND REFUND POLICY 

 

Not suitable articles can be returned within 15 days of their receipt. For partial delivery, the return period begins upon receipt of the last delivery. For this purpose, the client must write to the customer service (info@twinnits.com), which will send him an authorization.

Returned items must be in their original state, accompanied by the return form as well as a copy of the invoice or packing slip.

 

 

  1. You must send an email to info@twinnits.com indicating: the code of your order and the products you want to return, as well as the reason for it, add your phone number and the time you want the carrier to come to make the collection as soon and easy as possible.

 

2. Pack again in its original packaging.

 

3. The transporter will go to the place of collection and if he does not manage to make it, he will contact you to formalize a new collection.

 

4. Once the product is in our stores and after verifying that it is in perfect condition, we will proceed to refund the amount through the same payment method that was used in the purchase.

 

 

 Any duty or taxes that have been paid, will not be refunded.

 

For Europe returns and exchanges the full amount of the order is returned ( minus the original shipping charges)

We will send the money after we checked the goods, in case is and exchange we will send the new products after we have received the new order.

 

 

The refund of the purchase price shall be processed in the same way as the original payment was made. The amount will be credited to his account within 10 days after receipt of the goods checked.

The right of return / exchange is not valid for articles returned incomplete, damaged, or used.

We do not accept products freight collect.

 

THE REST OF THE WORLD RETURN, EXCHANGE AND REFUND POLICY

Not suitable articles can be returned within 15 days of their receipt. For partial delivery, the return period begins upon receipt of the last delivery. For this purpose, the client must write to the customer service (info@twinnits.com), which will send him an authorization.

Returned items must be in their original state, accompanied by the return form as well as a copy of the invoice or packing slip.

 

1.Contact us info@twinnits.com

2.Download or ask us for the return/exchange form.

3.Complete the form.

4.Send the goods to the warehouse address from a service that allows tracking :

 

Partida Algorós, POL 1 N4, 03293 Elche, Alicante (Spain)

 

 

For the rest of the world returns and exchanges, we will return the price of the item removing the shipping cost part that is included in the price of the shoe.

30€(37$)USA and Canada.

30€(37$) the rest of the world.

 

 

The refund of the purchase price shall be processed in the same way as the original payment was made. The amount will be credited to his account within 10 days after receipt of the goods checked.

The right of return / exchange is not valid for articles returned incomplete, damaged, or used.

 

Only the purchase price of a returned item will be refunded. Any duty or taxes that have been paid, as well as the original shipping charges, will not be refunded.

We do not accept products freight collect.

 

PACKAGE OR DEFECTIVE PRODUCTS ON ARRIVAL

 

On receipt of his order, the customer will ensure the compliance of the received products. Any claim has to be made to info@twinnits.com

Any claim after a period of 15 working days after receipt of the order will be rejected and Twinnits will be relieved of any liability.

No sale item will be exchanged or refunded, unless it has a manufacturing defect.

 

PRIVACY POLICY

1.USERS INFORMATION

TECHNOFOOTBED, S.L., hereinafter DATA CONTROLLER, is the Controller of the User’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), providing the following information on the processing:

Purpose of the processing: to maintain a commercial relationship with the User. The planned processing operations are:

Sending commercial advertising communications by email, fax, SMS, MMS, social communities or by any other electronic or physical means, present or future, that make it possible to carry out commercial communications. These communications will be made by the CONTROLLER and will be related to their products and services, or those of their partners or suppliers with whom they have reached a promotion agreement. In this case, the third parties will never have access to personal data.

Conducting statistical studies.

Processing orders, queries or any type of request made by the user through any of the available contact methods.

Sending the website newsletter.

Legal basis of the processing: the Data Subject's consent.

Data retention criteria: data shall be stored for no longer than is necessary to maintain the purpose of the processing, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the pseudonymisation of the data or their complete destruction.

Data disclosure: The data will not be disclosed to third parties, unless legally obliged to do so.Rights of the User:

Right to withdraw consent at any time.

Right of access, rectification, portability and erasure of their data and the restriction or objection to their processing.

The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.

Contact information for exercising rights:
TECHNOFOOTBED, S.L.. PARTIDA ALGOROS POL. 1, 4 - 03293 ELCHE (Alicante). Email:

technofootbed@tecnofoobed.es

2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk

TECHNOFOOTBED, S.L.

P. 1 PARTIDA ALGOROS POL. 1, 4 - 03293 ELCHE (Alicante)

TECHNOFOOTBED, S.L.

(*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The User ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.

The CONTROLLER informs and expressly ensures users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of personal data transfer is made, the express, informed and unequivocal consent of the Users will be requested in advance. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users, and has communicated the appropriate information for them to be able to exercise their rights and freedoms.

Legal notice

INFORMATION SOCIETY SERVICES ACT (LSSI)

TECHNOFOOTBED, S.L., the person responsible for the website, hereinafter the CONTROLLER, makes this document available to users, which is intended to comply with the obligations provided in Act 34/2002 of 11 July, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. o 166, as well as informing all website users of the conditions of use.

Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.

TECHNOFOOTBED, S.L. reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or inform users of such obligations, with publication on the website of TECHNOFOOTBED, S.L. being understood as sufficient.

1. IDENTIFICATION DATA

Domain name: https://www.twinnits.com/ Commercial name: TECHNOFOOTBET, S.L. Company name: TECHNOFOOTBED, S.L. TIN: B54354287

Registered address: PARTIDA ALGOROS POL. 14 , 03293 ELCHE (ALICANTE)
Telephone: 966640844
email: technofootbed@tecnofoobed.es
Registered in the Registry (Commercial/Public): registro mercantil de Alicante Tomo 3309, Libro 0, Folio 9, Hoja A-113349

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are owned by the CONTROLLER or, if applicable, they expressly holds a license or an express authorisation by the authors. All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries.

Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author's intellectual or industrial property rights. The designs, logos, text and/or graphics not belonging to the CONTROLLER and which may appear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the main website of https://www.twinnits.com/.

The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.

TECHNOFOOTBED, S.L.

P. 1 PARTIDA ALGOROS POL. 1, 4 - 03293 ELCHE (Alicante)

TECHNOFOOTBED, S.L.

Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting technofootbed@tecnofoobed.es.

3. EXEMPTION FROM LIABILITY

The CONTROLLER is exempt from any type of liability derived from the information published on their website whenever this information has been manipulated or introduced by a third party not related to the CONTROLLER.
Use of Cookies

This website uses technical cookies (small files with information that the server sends to the computer of the website user) in order to carry out certain functions considered necessary for the correct functioning and preview of the website. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of the user's session. Under no circumstances do these cookies themselves provide personal data and will not be used for the collection of such data.

Through using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure the audience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install non-essential cookies without previous user consent.

The browser may be configured by the user to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult the instructions of your browser.

Link policy

The user of this website may be redirected to content from third party websites. Since the CONTROLLER cannot always control the contents of third party websites, they do not assume any type of responsibility with respect to said contents. In any case, the CONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.

The CONTROLLER will not be responsible for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the CONTROLLER. However, and in accordance with Acts 11 and 16 of the LSSICE, third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order. In the event that the user considers there to be any content on the website that could be considered as such, please notify the website administrator immediately.

This website was revised and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible.

IP Addresses

TECHNOFOOTBED, S.L.

P. 2 PARTIDA ALGOROS POL. 1, 4 - 03293 ELCHE (Alicante)

TECHNOFOOTBED, S.L.

The website servers can detect automatically the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when connected to the Internet. All of this information is recorded in a duly registered system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION

Spanish law, to which the parties expressly submit themselves, will apply to all disputes or questions related to this website or the activities carried out on it, and the Courts and Tribunals closest to ELCHE shall be responsible for the resolution of all conflicts arising from or related to its use.

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